Crisis Management and Business Continuity
When a crisis hits, we need to ensure that our organisation is prepared for it. In this course, we look at how to keep a business afloat during a crisis, how to effectively communicate with your colleagues, and how to manage the aftermath. Resilience is key!
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This course will enable you to
- Prepare for a crisis
- Keep your organisation afloat
- Communicate effectively with stakeholders
- Manage the aftermath of a crisis
About the course
Not that long ago, we were all battling through a crisis. Since then, for some organisations, it's been battle after battle. With sudden changes occurring all around the world, it's important to ensure that your organisation is equipped to deal with the whiplash of a disaster.
In this course, we look at the different ways that you can prepare for a crisis, so that you have every angle secured. We consider how we can communicate in an effective and reassuring way, and how to make the tough decisions that keep a business above water. This course, will give you a solid understanding of how to lead your colleagues through a crisis.
Look inside
Contents
- Preparing for crisis
- What constitutes a crisis?
- Developing teams and taskforces
- Understanding stakeholders
- Protecting your ethics
- Creating a business continuity plan
- Mission-critical planning
- What to include
- Assessing risks and vulnerabilities
- Getting creative
- Testing the plan
- Why plans fail
- Keeping the business going
- Taking action
- The crisis management process
- Crisis management skills
- Being agile
- How individuals respond to crisis
- Communicating during a crisis
- How communication makes a difference
- Principles of crisis communication
- As the crisis unfolds
- Listening to others
- Emerging from crisis
- What happens next?
- Assessing the damage
- Supporting staff and other stakeholders
- Rebuilding trust
How it works
Author
Reviews
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Why not upgrade?Find the best way to complete your CPD | CourseNeed just a few unitshourshours? | Pick n MixAll you need for this year's CPD. | LicenceAll you need for this year and more. | TeamKeep your whole team up to date. |
|---|---|---|---|---|
| Access to this course | ||||
| Total CPD unitshourshours | 4 unitshourshours | 21 units20 hours21 hours | 800+ unitshourshours | 800+ unitshourshours |
| Access period | 120 days | 120 days | 12 months | 12+ months |
| Audit-proof CPD completion certificate | ||||
| Immediate access to our entire CPD catalogue | ||||
| Exclusive news and CPD every week plus monthly webinars, all year round | ||||
| Account manager on hand to support your team’s needs | ||||
| Learn more | Learn more | Learn more | ||
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